Guiding Principles and Values

• Communication: Sharing our knowledge, perspectives and information openly, regularly and clearly with citizens and each other
   
• Customer Service: Understanding and providing for the needs of our customers in a prompt, courteous and caring manner
   
• Diversity: Valuing, promoting and nurturing human diversity in staff, consultants and contractors
   
• Fiscal Stewardship: Assuring the most cost-effective and efficient use of the public’s money; earning and maintaining public trust
   
• Integrity: Committed to the highest ideals of honor and integrity in all public and professionalrelationships
   
• Learning Organization: Challenging ourselves to learn, grow and expand our professional and technical knowledge
   
• Professional Management: Dedicated to consistent, accountable, equitable and effective management techniques and systems
   
• Recognition: Appreciating the contributions of our most important resource: Village employees and those citizens who volunteer their time and expertise in service to the community
   
• Team Work: Working collaboratively through personal initiative, professional accountability, mutual respect and trust

Download the PDF